Craft And Creations – Shukla Enterprises

Welcome to Craft And Creations – Shukla Enterprises. We are committed to delivering your orders safely and on time through trusted logistics partners. Please read our shipping policy carefully.

Shipping Method

We use reliable third-party courier services such as DTDC, Delhivery, and other trusted logistics partners to ensure safe and timely delivery.

We do not operate our own courier service. All deliveries are handled through external logistics partners.

Bangalore Fast Delivery Service

• We offer fast delivery within 4 hours in selected areas of Bangalore.
• This service is available only for limited products and specific locations.
• Availability depends on order confirmation, product type, and delivery location.

Please note: This is a special express local delivery service and is not applicable to all orders.

Shipping Charges

• Shipping charges depend on product size, weight, and delivery location.
• Applicable charges will be clearly displayed at the time of checkout before payment.

Estimated Delivery Time

We offer the following delivery timelines:

• Standard Delivery: 5–7 working days
• Express Delivery: 3–5 working days
• Rest of India: 7–9 working days

Delivery time may vary depending on product availability, location, and courier partner performance.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

You can track your order using the official tracking pages of our courier partners, such as:

• DTDC
• Delhivery
• Other trusted logistics partners

Please note: Tracking updates depend on the courier system and may take 24–48 hours after dispatch to reflect.

Shipping Restrictions

• We currently ship only within India.
• We do not deliver to PO Box or APO/FPO addresses.

Delivery Issues

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
Our support team will assist you in resolving the issue as quickly as possible.

Delayed Delivery

Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistics issues.
In such cases, the company is not responsible for delays or any indirect losses.

Express Shipping Note

• Express shipping is a fast delivery service but does not guarantee exact delivery timelines.
• External delays may still occur due to courier operations or unavoidable circumstances.

Shipping charges and COD charges are non-refundable even in case of delay.

Order Cancellation Policy

• Orders can be cancelled within 24 hours of placement or before dispatch.
• To cancel your order, contact us at: craftandcreations@shuklaenterprises.info
• Once shipped, orders cannot be cancelled.
• Refunds (if applicable) will be processed as per our Refund Policy.

Customer Support

For any assistance, feel free to contact us:

Website: www.shuklacraft.com
Email: craftandcreations@shuklaenterprises.info
WhatsApp: +91 9606054080 | +91 8252755743

Brand Tagline

“Crafting Emotions into Beautiful Creations”