Craft And Creations – Shukla Enterprises

Welcome to www.shuklacraft.com. This website is operated by Craft And Creations – Shukla Enterprises. By accessing or using our website, you agree to be bound by the following Terms & Conditions.

If you browse, shop, or use our services, you acknowledge and accept these terms.

General Terms

All services and products offered on this website are subject to these Terms & Conditions, along with our other policies such as Privacy Policy and Shipping Policy.
We reserve the right to update or modify these terms at any time without prior notice.

Privacy Policy

Please refer to our Privacy Policy, which governs the collection and use of your personal information.

Orders and Acceptance

• Every order placed on the website is considered an offer to purchase.
• Order confirmation will be sent via email or mobile message.
• Acceptance of orders is subject to product availability and company approval.

Pricing and Payment

• All prices are subject to change without prior notice.
• Prices applicable at the time of order placement will be valid.
• Payments must be made through approved methods (UPI, Cards, COD, etc.).

Shipping and Delivery

• Products are delivered through third-party courier partners.
• Delivery timelines are estimated and not guaranteed.
• The company is not responsible for delays caused by logistics partners or external factors.
• Risk and ownership of the product transfer to the customer upon delivery.

Returns and Replacement

Returns or replacements are only accepted for:

• Damaged products
• Wrong products delivered
• Transit-damaged items

Conditions:

• Issues must be reported within 48–72 hours of delivery
• Products must be returned in original condition with packaging intact

Cancellation Policy

• Orders can be cancelled within 24 hours of placement or before dispatch.
• Once shipped, orders cannot be cancelled.
• Refunds (if applicable) will be processed as per our Refund Policy.

Order Cancellation by Company

We reserve the right to cancel any order due to:

• Technical or pricing errors
• Product unavailability
• Payment issues or suspected fraud

In such cases, a 100% refund will be issued.

Refund Policy

• Refunds are processed within 7–10 working days after approval.
• A restocking fee (up to 10%) may apply in certain cases.
• Refunds will be issued to the original payment method only.

Website Usage License

• The website is for personal use only.
• Copying, modifying, or commercial use of content without permission is strictly prohibited.
• All website content is owned by the company and protected under applicable laws.

User Account

• Users are responsible for maintaining the confidentiality of their account and password.
• Users under 18 years of age must use the website under parental supervision.

Gift Vouchers / Wallet Credit

• Gift vouchers cannot be exchanged for cash.
• Vouchers can be used only on a single account.
• Validity period: 6 months from issue date.
• Vouchers cannot be combined with other promotional offers.

User Content (Reviews, Comments, etc.)

• Users must not post illegal, abusive, or misleading content.
• The company reserves the right to remove or edit any content at its discretion.
• Users are responsible for any content they submit.

Risk and Liability

• Product ownership and risk transfer to the customer upon delivery.
• The website is provided on an “as is” and “as available” basis.
• The company is not liable for any indirect or consequential damages.

Governing Law

These Terms & Conditions are governed by the laws of India.
All disputes shall be subject to the jurisdiction of Indian courts.

Contact Us

Website: www.shuklacraft.com
Email: craftandcreations@shuklaenterprises.info
WhatsApp: +91 9606054080 | +91 8252755743

Brand Tagline

“Crafting Emotions into Beautiful Creations”